Privacy Policy

Introduction

This Privacy Policy describes how Magnet Moments Co. ("we", "us", "our") collects, uses, and shares your personal information when you visit our website at magnetmomentsco.us (the "Site") or make a purchase.

Information We Collect

Information You Provide

When you place an order, fill out a form, or contact us, we may collect:

  • Name, email address, phone number
  • Shipping and billing address
  • Photos you upload for custom magnet orders
  • Order details and purchase history
  • Any messages or communications you send us

Information Collected Automatically

When you visit the Site, we automatically collect certain information about your device, including:

  • IP address, browser type, operating system
  • Pages visited, time spent on pages, referring URLs
  • Device identifiers and usage data

We collect this information using cookies, pixels, and similar technologies. See "Cookies" below for more details.

How We Use Your Information

We use the information we collect to:

  • Fulfill orders and process payments
  • Produce custom photo magnets using your uploaded images
  • Send order confirmations, shipping notifications, and updates
  • Respond to your questions, comments, and requests
  • Send marketing emails (if you have opted in)
  • Improve our website, products, and services
  • Comply with legal obligations

Sharing Your Information

We share your personal information with the following third parties to help us provide our services:

  • Shopify: Our e-commerce platform for order processing and payments
  • USPS: For shipping your orders
  • Google Analytics: For website traffic analysis
  • Facebook/Meta: For advertising and analytics
  • Mailchimp: For email marketing (if you subscribe)

We do not sell your personal information to third parties.

Photos You Upload

Photos you upload for custom magnets are used solely for the purpose of producing your order. We do not share, sell, or use your photos for marketing purposes without your explicit consent. Photos are retained only as long as necessary to complete your order and handle any post-purchase customer service needs.

Cookies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze site traffic and usage patterns
  • Deliver targeted advertising
  • Provide social media features

You can control cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our site.

Email Marketing

If you subscribe to our newsletter, we may send you promotional emails about new products, events, and special offers. You can opt out at any time by clicking the "unsubscribe" link at the bottom of any marketing email.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction or deletion of your data
  • The right to opt out of marketing communications
  • The right to restrict or object to certain processing

To exercise any of these rights, please contact us at alyssa@magnetmomentsco.us.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Payment processing is handled by Shopify's secure checkout system, and we do not store your credit card information on our servers.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this page periodically for the latest information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Last updated: January 2025